Last updated: July 2026
Delivery
All services are delivered digitally via email or a shared workspace. Average turnaround is 48 hours for standard packages; larger packages are delivered in agreed milestones.
Order process
- Place your order or contact us with your requirements.
- We confirm scope and collect your brand assets within 24 hours.
- Work is delivered within the stated turnaround for your package.
- Revision rounds are completed per your package terms.
Refunds
If work has not yet started, you may request a full refund. Once design work has begun, refunds are prorated based on work completed. Completed and approved deliverables are non-refundable.
Support
Questions about an order? Email support@digitallabx.net — we respond within 24 hours.